Best telecoms software industry newsfeed - built by Vizica - www.vizi.ca http://vizi.ca https://www.thefastmode.com/leadership-and-management/48947-gocare-appoints-patrick-kelly-as-cto-to-advance-ai-driven-broadband-cx-platform 2026-06-11 GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), announced the appointment of Patrick Kelly as Chief Technology Officer. In this role, Kelly will… AI CX 25 https://www.fierce-network.com/cloud/one-nzs-bold-ai-play-tackles-telco-provisioning-complexity 2026-06-10 One NZ didn’t start small with AI. It tackled one of a telco’s messiest workflows—and it paid off fast. AI OSS 15 https://www.thefastmode.com/technology-solutions/48876-aria-systems-expands-allegro-beyond-billing-cloud-as-independent-monetization-engine 2026-06-08 Aria Systems, the leader in AI-powered billing automation, announced that Aria Allegro™ – its high-performance usage metering, mediation, and rating engine – is now available as a standalone product, making… AI BSS 20 https://www.thefastmode.com/technology-solutions/48845-t-mobile-intros-dynamic-cx-ai-network-optimization-to-improve-connectivity-at-large-live-events 2026-06-05 T-Mobile has introduced Dynamic CX, an AI-powered network optimization capability designed to help keep customers connected by automatically adapting in real time to surging demand during major live events, concerts,… AI CX 15 https://www.thefastmode.com/expert-opinion/48826-marketplaces-and-ai-what-s-the-point 2026-06-04 AI is being attached to almost every marketplace conversation right now. Every marketplace wants to be “AI-enabled”, every customer journey is being reimagined around agents, and every enterprise is being… AI CX 15 https://www.thefastmode.com/technology-solutions/48817-telus-digital-research-most-enterprises-rely-on-human-ai-hybrid-cx-but-lack-ai-qa-tools 2026-06-03 New research commissioned by TELUS Digital and conducted by global consultancy firm, Ryan Strategic Advisory, reveals that across every major customer-facing function, from onboarding and technical support to billing and… AI BSS CX 25 https://www.thefastmode.com/expert-opinion/48775-telco-cx-lab-driving-revenue-and-addressing-churn-in-the-ai-era 2026-06-02 Getting the customer experience (CX) strategy right remains a significant challenge for operators, as every campaign carries measurable revenue expectations alongside operational and commercial risks. In conventional operating models, many… AI CX 25 https://www.thefastmode.com/technology-solutions/48664-broadband-forum-intros-ai-framework-for-self-optimizing-autonomous-broadband-network-operations 2026-05-27 The Broadband Forum has published a new vision for artificial intelligence in next-generation connectivity, outlining how AI-driven automation could reshape broadband networks, service delivery, and customer experience. Set out in… AI CX 20 https://www.thefastmode.com/technology-solutions/48600-azercell-advances-digital-ecosystem-strategy-in-2025-with-ai-automation-new-customer-services 2026-05-25 Azercell Telecom continued its digital transformation push in 2025, focusing on enhancing customer experience, expanding enterprise partnerships, and deploying next-generation technologies across its operations. The telecom operator strengthened its position… AI CX 15 https://www.thefastmode.com/technology-solutions/48535-boomi-red-hat-team-up-to-simplify-enterprise-deployment-of-agentic-ai 2026-05-20 Boomi, the data activation company, and Red Hat, the world’s leading provider of open source solutions, announced a strategic collaboration to deliver a single, integrated stack for deploying agentic AI… AI OSS 15 https://www.fierce-network.com/broadband/fiber-may-be-ai-enabler-wi-fi-still-defines-customer-experience 2026-05-20 At Fiber Connect 2026, Broadband Forum CEO Craig Thomas reality-checked the “AI is everything” thread running through the show. He told us that fiber’s value still depends on Wi‑Fi performance, service differentiation and more. AI CX 15 https://www.thefastmode.com/technology-solutions/48506-tp-ai-fab-collect-cuts-collections-costs-by-40-while-improving-recovery-outcomes 2026-05-15 Global digital business services leader TP reported that its award-winning AI-powered collections solution, TP.ai FAB Collect, matched human-level customer satisfaction scores while delivering a 40% debt recovery rate in live… AI CX 15 https://www.thefastmode.com/technology-solutions/48481-konecta-partners-with-nice-to-deploy-next-generation-agentic-ai-for-cx 2026-05-14 Konecta, a global leader in customer experience (CX) and digital services, and NiCE today announced a strategic partnership with to accelerate the deployment of next-generation, AI-powered solutions across global markets.… AI CX 25 https://www.fierce-network.com/sponsored/gaiia-raises-40-million-series-b-led-jmi-equity-modernize-operating-system-communications 2026-05-14 Funding accelerates AI-native platform, productized migrations, and forward-deployed engineering for the fastest-growing OSS/BSS platform in telecom. AI OSS 15 https://www.thefastmode.com/technology-solutions/48460-nokia-unveils-agentic-ai-for-fixed-networks-to-improve-operations-cx 2026-05-13 Nokia announced new agentic AI capabilities for its fixed network product lines to help drive productivity and operational intelligence across home and broadband networks. Drawing on the expertise from 600+… AI CX 15 https://www.thefastmode.com/technology-solutions/48429-preseem-quesee-ai-integrate-network-qoe-data-with-cx-analytics 2026-05-11 Preseem, a Quality of Experience (QoE) platform used by hundreds of regional ISPs worldwide, and QueSee AI, a Customer Experience and Retention Intelligence platform for broadband operators, announced an integration… AI CX 25 https://www.thefastmode.com/technology-solutions/48342-circles-launches-ai-concierge-in-collaboration-with-openai-to-transform-telco-cx 2026-05-04 Circles, the global technology company powering digital telco operators, announced a major milestone in its multi-year collaboration with OpenAI - the launch of an AI concierge. This is a significant… AI CX 15 https://www.thefastmode.com/technology-solutions/48295-cerillion-introduces-a2a-ai-agent-coordination-in-latest-bss-oss-suite-release-26-1 2026-04-30 Cerillion, a leading provider of composable BSS/OSS solutions to the telecoms industry, announced the release of Cerillion 26.1, the latest version of its pre-integrated BSS/OSS Suite, which introduces new Agent2Agent… AI OSS 15 https://www.thefastmode.com/technology-solutions/48313-nicnet-partners-with-aprecomm-to-boost-ai-driven-fibre-broadband-experience-in-brazil 2026-04-30 Nicnet, one of Brazil’s leading fibre optic internet providers, announced a partnership with Aprecomm, a provider of AI-driven network and customer experience (CX) solutions, to enhance broadband performance and customer… AI CX 25 https://www.fierce-network.com/sponsored/rethinking-broadband-ai-and-automation 2026-04-29 AI is helping ISPs deliver seamless experiences and solve issues before users notice, shifting the focus from speed to customer satisfaction. AI CX 15 https://www.thefastmode.com/technology-solutions/48199-omantel-accelerates-techco-strategy-with-cerillion-bss-oss-platform-and-ai-ready-architecture 2026-04-23 Cerillion, a leading provider of composable BSS/OSS solutions to the telecoms industry, is delivering a major digital transformation programme for Omantel, the first and leading integrated telecommunications services provider in… AI OSS 15 http://www.businesswire.com/news/home/20260421277909/en/Rompower-Presents-Seminars-at-PCIM-2026/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-04-21 TUCSON, Ariz.--(BUSINESS WIRE)--Rompower Energy Systems Inc. today announced its participation at PCIM Europe 2026, where it will deliver three advanced technical seminars in Nuremberg, Germany. The first seminar, entitled “Magnetics for High Power in Artificial Intelligence and Modern Automotive Applications” Seminar Details This seminar will focus on the latest advancements in magnetic technologies enabling next-generation power conversion systems. Emphasis will be placed on emerging AI serve AI 15 http://www.businesswire.com/news/home/20260421969826/en/Adtran-and-GLDS-expand-partnership-to-deliver-billing-driven-zero-touch-automation-for-subscriber-lifecycle-management/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-04-21 HUNTSVILLE, Ala.--(BUSINESS WIRE)-- #5G--Adtran today announced a new phase in its long-standing partnership with GLDS, delivering billing-driven, zero-touch automation for subscriber lifecycle management. As broadband and managed Wi-Fi services scale, manual hand-offs between billing, OSS and in-home networking systems are no longer sustainable. By enabling GLDS BroadHub® to orchestrate subscriber creation, service activation and ongoing lifecycle changes across access and the connected home, the so OSS BSS 20 http://www.businesswire.com/news/home/20260420821543/en/Coforge-Unveils-Two-New-AI-Native-Solutions--Voyager.AI-and-Flightflex.AI-for-Airlines-to-Enhance-Customer-Experience/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-04-21 GREATER NOIDA, India & PRINCETON, N.J.--(BUSINESS WIRE)-- #AI--Coforge, an AI-native engineering services leader, announced two new AI-native solutions - Voyager.AI and FlightFlex.AI for airlines worldwide. AI CX 15 https://www.prweb.com/releases/teoco-announces-major-enhancements-to-its-flagship-smartcogs-tm-telco-and-utilities-invoice-processing-platforms-302742969.html 2026-04-15 New AI Driven Capabilities Deliver Greater Efficiency, Transparency, and Control Over Telecom and Utility Spend FAIRFAX, Va., April 15, 2026 /PRNewswire-PRWeb/ -- TEOCO, a leading provider of cost management, network planning and optimization, and transport engineering and provisioning... AI OSS 15 https://www.thefastmode.com/solution-vendors-m-a/48018-caylent-acquires-pronetx-to-deliver-ai-driven-customer-experience-on-aws 2026-04-09 Caylent announced its acquisition of Pronetx, a customer experience transformation firm with a deep specialization in Amazon Connect. The deal extends Caylent’s AI-first services into customer experience, offering organizations a… AI CX 15 https://www.thefastmode.com/technology-solutions/47907-hpe-launches-complete-care-service-to-simplify-ai-driven-it-operations 2026-03-31 HPE introduced a new, simplified customer experience with proactive, unified, and integrated support as part of HPE Complete Care Service. It is designed to help customers adopt advanced technologies faster,… AI CX 15 https://www.thefastmode.com/solution-vendors-m-a/47846-innovative-systems-acquires-actifai-to-integrate-ai-across-broadband-operations 2026-03-27 Innovative Systems, a leading Broadband Billing and Subscriber Management Platform, announced the acquisition of Actifai, the premier AI platform purpose-built for Broadband Service Providers (BSPs). The companies will continue to… AI BSS 15 https://www.thefastmode.com/technology-solutions/47787-vonage-servicenow-integration-enhances-ai-workflows-and-customer-experience 2026-03-25 Vonage, part of Ericsson, announced the launch of its native integration with ServiceNow Voice, built on the ServiceNow AI Platform, embedding enterprise-grade voice and real-time AI capabilities directly into ServiceNow… AI CX 15 https://www.thefastmode.com/videos/47724-oss-bss-data-strategy-for-ai-wavelo-at-mwc-2026-the-data-driven-telco-summit 2026-03-20 AI success in telecom depends on one thing most operators struggle with: data access and context across legacy OSS/BSS systems. In this MWC 2026 panel session, industry leaders from TelcoTitans,… AI OSS 15 https://www.thefastmode.com/technology-solutions/47673-8x8-engage-now-globally-available-bringing-ai-driven-cx-to-all-teams 2026-03-18 As customer experience continues to expand beyond traditional service departments, organizations need a scalable way to empower every customer-facing team by giving them the flexibility and autonomy to engage on… AI CX 25 https://www.thefastmode.com/technology-solutions/47641-cognizant-ai-factory-supports-multi-cloud-hybrid-and-private-ai-environments 2026-03-16 Cognizant announced the launch of Cognizant AI Factory, a multi-tenant, enterprise-grade offering powered by Dell Technologies and NVIDIA AI infrastructure and software platform. Designed to help organizations scale artificial intelligence… AI Cloud 15 https://www.rcrwireless.com/20260313/5g/true-ai-telco-shift 2026-03-13 One of the strategies announced by True centers on embedding AI across network operations, customer service, and internal systems In sum – what to know: Three-year plan – True Corporation has introduced “Four Big Moves” to shift from a traditional telecom operator toward an AI-first telco-tech model. Beyond connectivity – Its roadmap includes new consumer […] AI BSS 15 http://www.businesswire.com/news/home/20260312024435/en/Superloop-Selects-Aria-Systems-to-Modernize-Billing-and-Support-Multi-Market-Growth/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-12 SAN FRANCISCO--(BUSINESS WIRE)--Aria Systems, the leader in AI-powered billing automation, today announces that Superloop, Australia’s modern challenger telecommunications provider, has selected Aria Billing Cloud to modernize its billing and rating operations across consumer, white-label, business, and wholesale services. Founded in 2014, Superloop has rapidly expanded in mobile, broadband, and on-net services, recently delivering 31% annual revenue growth in 2025 alone. As the company scaled AI BSS 20 https://content.rcrwireless.com/powering-sovereign-ai-at-scale 2026-03-12 Artificial intelligence is rapidly becoming a foundational capability for telecommunications operators, shaping network operations, service delivery, customer experience, and national digital competitiveness. As AI becomes central to economic growth and critical infrastructure, telecom operators must adopt AI in a way that is secure, compliant, trustworthy, and sovereign. Sovereign AI ensures that data, models, and AI […] AI CX 20 https://www.thefastmode.com/technology-solutions/47593-wbba-reports-show-ai-driving-customer-service-cybersecurity-and-network-evolution 2026-03-12 Telcos must look beyond their own organizations to maximize the benefits of AI, the WBBA advises in a new report launched at BDC Barcelona 2026. Surveying over 340 telecoms professionals,… AI BSS 15 http://www.businesswire.com/news/home/20260311271917/en/Krisp-Brings-Industry-First-Customer-Accent-Conversion-to-Call-Centers-to-Reduce-Agent-Cognitive-Load/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-11 BERKELEY, Calif.--(BUSINESS WIRE)--Krisp today announced customer-side Accent Conversion, a real-time, inbound Accent AI capability designed to improve agents’ comprehension during live customer calls. The launch addresses a persistent challenge in customer experience: even when audio is clear, comprehension can break down across customers’ accents and dialects, increasing effort for agents and friction for customers. In global contact centers, many agents operate in English as a second languag AI CX 15 http://www.businesswire.com/news/home/20260311991163/en/Crescendo-Multimodal-AI-Secures-the-Overall-Best-of-Enterprise-Connect-2026-Award/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-11 LAS VEGAS--(BUSINESS WIRE)-- #EnterpriseConnect--Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today announced that Crescendo Multimodal AI, a platform that unifies voice, text and visual interactions into a single continuous conversation, has won the Overall Best of Enterprise Connect 2026 Award. The solution enables customers to talk, type and share images or PDFs seamlessly while preserving context through agentic AI capabilities. Finalists AI CX 25 http://www.businesswire.com/news/home/20260311396488/en/ISG-Xperience-Summit-to-Explore-AI-Driven-Customer-Experience-Transformation/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-11 STAMFORD, Conn.--(BUSINESS WIRE)-- #AI--Leaders with Dell, PNC, Havas, Microsoft, KeyBank, PepsiCo, DXC, Schneider Electric and more will join the ISG Xperience Summit in Dallas. AI CX 15 http://www.businesswire.com/news/home/20260310040239/en/NiCE-Launches-Agentic-AI-Innovation-that-Turns-Enterprise-Interaction-Data-into-Ready-to-Deploy-AI-Agents/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-10 HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced the launch of an agentic AI innovation that transforms enterprise interaction data into ready-to-deploy, performance-driven AI agents at scale. The solution was unveiled at Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration in North America. As more organizations adopt AI-first customer experience strategies, many face a familiar challenge: pilots succeed, but production st AI CX 15 http://www.businesswire.com/news/home/20260310422698/en/Zig.ai-Launches-Agentic-AI-Platform-That-Learns-Compounds-and-Optimizes-Sales-Execution/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 SAN FRANCISCO--(BUSINESS WIRE)-- #AI--Zig.ai launched an AI sales platform that embeds agents into revenue workflows and replaces per-seat SaaS pricing with outcome-based billing. AI BSS 15 http://www.businesswire.com/news/home/20260310263411/en/Spearfish-Launches-First-Contextual-Intelligence-Platform-for-Contact-Centers-to-Transform-Customer-Service-From-Cost-Center-to-Competitive-Weapon/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 COLUMBUS, Ohio--(BUSINESS WIRE)-- #AI--Spearfish, the pioneering AI-first contact center contextual intelligence platform, officially launched today to address the $87 billion contact center market. Founded by veteran entrepreneurs Ray Bohac and Matt Madzia, Spearfish transforms how companies extract, analyze, and deploy customer service intelligence by turning their best agents' winning behaviors into scalable competitive advantages. Unlike traditional analytics that measure historical activity, Spe AI BSS 15 http://www.businesswire.com/news/home/20260310415008/en/KBRA-Releases-Research-%E2%80%93-Data-Center-Leases-Variations-on-Established-Themes/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 NEW YORK--(BUSINESS WIRE)-- #creditratingagency--KBRA releases research examining lease structures in the data center industry. This industry continues to expand rapidly amid increasing demand for artificial intelligence (AI) compute capacity, cloud services, and the proliferation of data-intensive technologies. As the need for financing has also risen, data centers have become an increasingly popular asset type in the securitization market. Total new issuance volume in the space reached $27 billion in 2025 and is e AI Cloud 20 http://www.businesswire.com/news/home/20260309144990/en/NiCE-Wins-Best-Innovation-for-Customer-Experience-at-Enterprise-Connect-2026/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that it was recognized for Best Innovation for Customer Experience at Enterprise Connect 2026, a leading conference and exhibition for enterprise communications and collaboration. The award was presented to NiCE for its industry-first innovation that identifies, builds, and deploys production-ready AI agents directly from enterprise data. Best Innovation for Customer Experience recognizes technologies that demonstrate significa AI CX 15 http://www.businesswire.com/news/home/20260310494828/en/NiCE-Cognigy-Unveils-Breakthrough-Agentic-AI-Innovations-at-Nexus-2026/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced a series of breakthrough innovations for NiCE Cognigy at Nexus 2026, its global CX AI Summit, advancing how enterprises discover, engineer, orchestrate, and scale AI Agents within a governed operating model that continuously senses, decides, acts, and improves across systems. “Agentic AI is becoming the operating layer of the enterprise,” said Philipp Heltewig, General Manager, NiCE Cognigy and Chief AI Officer. “The challenge AI CX 15 https://www.thefastmode.com/technology-solutions/47407-infovista-launches-ai-powered-platform-unifying-network-and-customer-experience-intelligence 2026-03-09 Infovista announced VistaOne™, a new open, AI-enabled platform designed to bring network intelligence and customer experience intelligence together in a single environment. VistaOne helps CSPs and enterprises turn fragmented data… AI CX 15 http://www.businesswire.com/news/home/20260309968438/en/CallMiner-Delivers-Breakthrough-AI-Advancements-to-Accelerate-CX-Automation/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-09 WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, today announced several new and enhanced AI capabilities that strengthen its market-leading platform. These updates deliver greater personalization, enhanced contextual understanding, and more flexibility, enabling organizations to act faster, automate smarter, and improve customer outcomes. With the introduction of advanced AI classifiers, CallMiner ma AI CX 25 https://www.rcrwireless.com/20260304/ai/infovista-mwc-2026 2026-03-04 AI is driving innovation in Infovista’s VistAI agentic AI framework and VistaOne AI-enabled platform for network and CX intelligence Infovista CEO Rick Hamilton sat down with RCRTech principal analyst Sean Kinney to reflect on the company’s 30-year evolution and the constants and shifts that are redefining it. With AI enabling a confluence of customer and […] AI CX 15 http://www.businesswire.com/news/home/20260304613184/en/Syniverse-Becomes-First-BCE-Agent-to-Achieve-GSMA-BCE-2.0-Compliance/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-04 TAMPA, Fla.--(BUSINESS WIRE)--Syniverse, the world's most connected company®, is once again setting the pace for global roaming by becoming the first roaming services provider to achieve compliance with the GSMA's Billing and Charging Evolution (BCE) 2.0, the newest and most advanced standard for wholesale roaming and settlement. BCE 2.0, built into Syniverse's industry-leading Universal Commerce solution, introduces support for operator groups, creates a report structure designed for 5G Standa BSS 20 http://www.businesswire.com/news/home/20260304794684/en/LymeFiber-Expands-New-Hampshire-Community-Broadband-Footprint-with-gaiia/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-04 DALLAS--(BUSINESS WIRE)--gaiia, an AI-driven OSS/BSS platform provider for internet service providers (ISPs), today announced that LymeFiber has migrated and gone live with gaiia as its operations platform to power its symmetrical fiber network serving Lyme, New Hampshire. The launch reinforces gaiia’s role as the operational backbone for new market fiber deployments. As fiber operators expand into new communities, many are facing growing operational complexity. Legacy OSS/BSS systems, often st AI OSS 15