Best telecoms software industry newsfeed - built by Vizica - www.vizi.ca http://vizi.ca https://www.thefastmode.com/technology-solutions/48199-omantel-accelerates-techco-strategy-with-cerillion-bss-oss-platform-and-ai-ready-architecture 2026-04-23 Cerillion, a leading provider of composable BSS/OSS solutions to the telecoms industry, is delivering a major digital transformation programme for Omantel, the first and leading integrated telecommunications services provider in… AI OSS 15 http://www.businesswire.com/news/home/20260421277909/en/Rompower-Presents-Seminars-at-PCIM-2026/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-04-21 TUCSON, Ariz.--(BUSINESS WIRE)--Rompower Energy Systems Inc. today announced its participation at PCIM Europe 2026, where it will deliver three advanced technical seminars in Nuremberg, Germany. The first seminar, entitled “Magnetics for High Power in Artificial Intelligence and Modern Automotive Applications” Seminar Details This seminar will focus on the latest advancements in magnetic technologies enabling next-generation power conversion systems. Emphasis will be placed on emerging AI serve AI 15 http://www.businesswire.com/news/home/20260421969826/en/Adtran-and-GLDS-expand-partnership-to-deliver-billing-driven-zero-touch-automation-for-subscriber-lifecycle-management/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-04-21 HUNTSVILLE, Ala.--(BUSINESS WIRE)-- #5G--Adtran today announced a new phase in its long-standing partnership with GLDS, delivering billing-driven, zero-touch automation for subscriber lifecycle management. As broadband and managed Wi-Fi services scale, manual hand-offs between billing, OSS and in-home networking systems are no longer sustainable. By enabling GLDS BroadHub® to orchestrate subscriber creation, service activation and ongoing lifecycle changes across access and the connected home, the so OSS BSS 20 http://www.businesswire.com/news/home/20260420821543/en/Coforge-Unveils-Two-New-AI-Native-Solutions--Voyager.AI-and-Flightflex.AI-for-Airlines-to-Enhance-Customer-Experience/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-04-21 GREATER NOIDA, India & PRINCETON, N.J.--(BUSINESS WIRE)-- #AI--Coforge, an AI-native engineering services leader, announced two new AI-native solutions - Voyager.AI and FlightFlex.AI for airlines worldwide. AI CX 15 https://www.prweb.com/releases/teoco-announces-major-enhancements-to-its-flagship-smartcogs-tm-telco-and-utilities-invoice-processing-platforms-302742969.html 2026-04-15 New AI Driven Capabilities Deliver Greater Efficiency, Transparency, and Control Over Telecom and Utility Spend FAIRFAX, Va., April 15, 2026 /PRNewswire-PRWeb/ -- TEOCO, a leading provider of cost management, network planning and optimization, and transport engineering and provisioning... AI OSS 15 https://www.thefastmode.com/solution-vendors-m-a/48018-caylent-acquires-pronetx-to-deliver-ai-driven-customer-experience-on-aws 2026-04-09 Caylent announced its acquisition of Pronetx, a customer experience transformation firm with a deep specialization in Amazon Connect. The deal extends Caylent’s AI-first services into customer experience, offering organizations a… AI CX 15 https://www.thefastmode.com/technology-solutions/47907-hpe-launches-complete-care-service-to-simplify-ai-driven-it-operations 2026-03-31 HPE introduced a new, simplified customer experience with proactive, unified, and integrated support as part of HPE Complete Care Service. It is designed to help customers adopt advanced technologies faster,… AI CX 15 https://www.thefastmode.com/solution-vendors-m-a/47846-innovative-systems-acquires-actifai-to-integrate-ai-across-broadband-operations 2026-03-27 Innovative Systems, a leading Broadband Billing and Subscriber Management Platform, announced the acquisition of Actifai, the premier AI platform purpose-built for Broadband Service Providers (BSPs). The companies will continue to… AI BSS 15 https://www.thefastmode.com/technology-solutions/47787-vonage-servicenow-integration-enhances-ai-workflows-and-customer-experience 2026-03-25 Vonage, part of Ericsson, announced the launch of its native integration with ServiceNow Voice, built on the ServiceNow AI Platform, embedding enterprise-grade voice and real-time AI capabilities directly into ServiceNow… AI CX 15 https://www.thefastmode.com/videos/47724-oss-bss-data-strategy-for-ai-wavelo-at-mwc-2026-the-data-driven-telco-summit 2026-03-20 AI success in telecom depends on one thing most operators struggle with: data access and context across legacy OSS/BSS systems. In this MWC 2026 panel session, industry leaders from TelcoTitans,… AI OSS 15 https://www.thefastmode.com/technology-solutions/47673-8x8-engage-now-globally-available-bringing-ai-driven-cx-to-all-teams 2026-03-18 As customer experience continues to expand beyond traditional service departments, organizations need a scalable way to empower every customer-facing team by giving them the flexibility and autonomy to engage on… AI CX 25 https://www.thefastmode.com/technology-solutions/47641-cognizant-ai-factory-supports-multi-cloud-hybrid-and-private-ai-environments 2026-03-16 Cognizant announced the launch of Cognizant AI Factory, a multi-tenant, enterprise-grade offering powered by Dell Technologies and NVIDIA AI infrastructure and software platform. Designed to help organizations scale artificial intelligence… AI Cloud 15 https://www.rcrwireless.com/20260313/5g/true-ai-telco-shift 2026-03-13 One of the strategies announced by True centers on embedding AI across network operations, customer service, and internal systems In sum – what to know: Three-year plan – True Corporation has introduced “Four Big Moves” to shift from a traditional telecom operator toward an AI-first telco-tech model. Beyond connectivity – Its roadmap includes new consumer […] AI BSS 15 http://www.businesswire.com/news/home/20260312024435/en/Superloop-Selects-Aria-Systems-to-Modernize-Billing-and-Support-Multi-Market-Growth/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-12 SAN FRANCISCO--(BUSINESS WIRE)--Aria Systems, the leader in AI-powered billing automation, today announces that Superloop, Australia’s modern challenger telecommunications provider, has selected Aria Billing Cloud to modernize its billing and rating operations across consumer, white-label, business, and wholesale services. Founded in 2014, Superloop has rapidly expanded in mobile, broadband, and on-net services, recently delivering 31% annual revenue growth in 2025 alone. As the company scaled AI BSS 20 https://content.rcrwireless.com/powering-sovereign-ai-at-scale 2026-03-12 Artificial intelligence is rapidly becoming a foundational capability for telecommunications operators, shaping network operations, service delivery, customer experience, and national digital competitiveness. As AI becomes central to economic growth and critical infrastructure, telecom operators must adopt AI in a way that is secure, compliant, trustworthy, and sovereign. Sovereign AI ensures that data, models, and AI […] AI CX 20 https://www.thefastmode.com/technology-solutions/47593-wbba-reports-show-ai-driving-customer-service-cybersecurity-and-network-evolution 2026-03-12 Telcos must look beyond their own organizations to maximize the benefits of AI, the WBBA advises in a new report launched at BDC Barcelona 2026. Surveying over 340 telecoms professionals,… AI BSS 15 http://www.businesswire.com/news/home/20260311271917/en/Krisp-Brings-Industry-First-Customer-Accent-Conversion-to-Call-Centers-to-Reduce-Agent-Cognitive-Load/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-11 BERKELEY, Calif.--(BUSINESS WIRE)--Krisp today announced customer-side Accent Conversion, a real-time, inbound Accent AI capability designed to improve agents’ comprehension during live customer calls. The launch addresses a persistent challenge in customer experience: even when audio is clear, comprehension can break down across customers’ accents and dialects, increasing effort for agents and friction for customers. In global contact centers, many agents operate in English as a second languag AI CX 15 http://www.businesswire.com/news/home/20260311991163/en/Crescendo-Multimodal-AI-Secures-the-Overall-Best-of-Enterprise-Connect-2026-Award/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-11 LAS VEGAS--(BUSINESS WIRE)-- #EnterpriseConnect--Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today announced that Crescendo Multimodal AI, a platform that unifies voice, text and visual interactions into a single continuous conversation, has won the Overall Best of Enterprise Connect 2026 Award. The solution enables customers to talk, type and share images or PDFs seamlessly while preserving context through agentic AI capabilities. Finalists AI CX 25 http://www.businesswire.com/news/home/20260311396488/en/ISG-Xperience-Summit-to-Explore-AI-Driven-Customer-Experience-Transformation/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-11 STAMFORD, Conn.--(BUSINESS WIRE)-- #AI--Leaders with Dell, PNC, Havas, Microsoft, KeyBank, PepsiCo, DXC, Schneider Electric and more will join the ISG Xperience Summit in Dallas. AI CX 15 http://www.businesswire.com/news/home/20260310040239/en/NiCE-Launches-Agentic-AI-Innovation-that-Turns-Enterprise-Interaction-Data-into-Ready-to-Deploy-AI-Agents/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-10 HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced the launch of an agentic AI innovation that transforms enterprise interaction data into ready-to-deploy, performance-driven AI agents at scale. The solution was unveiled at Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration in North America. As more organizations adopt AI-first customer experience strategies, many face a familiar challenge: pilots succeed, but production st AI CX 15 http://www.businesswire.com/news/home/20260310422698/en/Zig.ai-Launches-Agentic-AI-Platform-That-Learns-Compounds-and-Optimizes-Sales-Execution/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 SAN FRANCISCO--(BUSINESS WIRE)-- #AI--Zig.ai launched an AI sales platform that embeds agents into revenue workflows and replaces per-seat SaaS pricing with outcome-based billing. AI BSS 15 http://www.businesswire.com/news/home/20260310263411/en/Spearfish-Launches-First-Contextual-Intelligence-Platform-for-Contact-Centers-to-Transform-Customer-Service-From-Cost-Center-to-Competitive-Weapon/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 COLUMBUS, Ohio--(BUSINESS WIRE)-- #AI--Spearfish, the pioneering AI-first contact center contextual intelligence platform, officially launched today to address the $87 billion contact center market. Founded by veteran entrepreneurs Ray Bohac and Matt Madzia, Spearfish transforms how companies extract, analyze, and deploy customer service intelligence by turning their best agents' winning behaviors into scalable competitive advantages. Unlike traditional analytics that measure historical activity, Spe AI BSS 15 http://www.businesswire.com/news/home/20260310415008/en/KBRA-Releases-Research-%E2%80%93-Data-Center-Leases-Variations-on-Established-Themes/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 NEW YORK--(BUSINESS WIRE)-- #creditratingagency--KBRA releases research examining lease structures in the data center industry. This industry continues to expand rapidly amid increasing demand for artificial intelligence (AI) compute capacity, cloud services, and the proliferation of data-intensive technologies. As the need for financing has also risen, data centers have become an increasingly popular asset type in the securitization market. Total new issuance volume in the space reached $27 billion in 2025 and is e AI Cloud 20 http://www.businesswire.com/news/home/20260309144990/en/NiCE-Wins-Best-Innovation-for-Customer-Experience-at-Enterprise-Connect-2026/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that it was recognized for Best Innovation for Customer Experience at Enterprise Connect 2026, a leading conference and exhibition for enterprise communications and collaboration. The award was presented to NiCE for its industry-first innovation that identifies, builds, and deploys production-ready AI agents directly from enterprise data. Best Innovation for Customer Experience recognizes technologies that demonstrate significa AI CX 15 http://www.businesswire.com/news/home/20260310494828/en/NiCE-Cognigy-Unveils-Breakthrough-Agentic-AI-Innovations-at-Nexus-2026/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-10 HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced a series of breakthrough innovations for NiCE Cognigy at Nexus 2026, its global CX AI Summit, advancing how enterprises discover, engineer, orchestrate, and scale AI Agents within a governed operating model that continuously senses, decides, acts, and improves across systems. “Agentic AI is becoming the operating layer of the enterprise,” said Philipp Heltewig, General Manager, NiCE Cognigy and Chief AI Officer. “The challenge AI CX 15 https://www.thefastmode.com/technology-solutions/47407-infovista-launches-ai-powered-platform-unifying-network-and-customer-experience-intelligence 2026-03-09 Infovista announced VistaOne™, a new open, AI-enabled platform designed to bring network intelligence and customer experience intelligence together in a single environment. VistaOne helps CSPs and enterprises turn fragmented data… AI CX 15 http://www.businesswire.com/news/home/20260309968438/en/CallMiner-Delivers-Breakthrough-AI-Advancements-to-Accelerate-CX-Automation/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-09 WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, today announced several new and enhanced AI capabilities that strengthen its market-leading platform. These updates deliver greater personalization, enhanced contextual understanding, and more flexibility, enabling organizations to act faster, automate smarter, and improve customer outcomes. With the introduction of advanced AI classifiers, CallMiner ma AI CX 25 https://www.rcrwireless.com/20260304/ai/infovista-mwc-2026 2026-03-04 AI is driving innovation in Infovista’s VistAI agentic AI framework and VistaOne AI-enabled platform for network and CX intelligence Infovista CEO Rick Hamilton sat down with RCRTech principal analyst Sean Kinney to reflect on the company’s 30-year evolution and the constants and shifts that are redefining it. With AI enabling a confluence of customer and […] AI CX 15 http://www.businesswire.com/news/home/20260304613184/en/Syniverse-Becomes-First-BCE-Agent-to-Achieve-GSMA-BCE-2.0-Compliance/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-04 TAMPA, Fla.--(BUSINESS WIRE)--Syniverse, the world's most connected company®, is once again setting the pace for global roaming by becoming the first roaming services provider to achieve compliance with the GSMA's Billing and Charging Evolution (BCE) 2.0, the newest and most advanced standard for wholesale roaming and settlement. BCE 2.0, built into Syniverse's industry-leading Universal Commerce solution, introduces support for operator groups, creates a report structure designed for 5G Standa BSS 20 http://www.businesswire.com/news/home/20260304794684/en/LymeFiber-Expands-New-Hampshire-Community-Broadband-Footprint-with-gaiia/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-04 DALLAS--(BUSINESS WIRE)--gaiia, an AI-driven OSS/BSS platform provider for internet service providers (ISPs), today announced that LymeFiber has migrated and gone live with gaiia as its operations platform to power its symmetrical fiber network serving Lyme, New Hampshire. The launch reinforces gaiia’s role as the operational backbone for new market fiber deployments. As fiber operators expand into new communities, many are facing growing operational complexity. Legacy OSS/BSS systems, often st AI OSS 15 http://www.businesswire.com/news/home/20260304917656/en/Forcepoint-Secures-AI-Adoption-and-Data-Everywhere-with-New-ARIA-AI-Assistant-and-Endpoint-Intelligence/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-04 AUSTIN, Texas--(BUSINESS WIRE)--Global cybersecurity leader Forcepoint today announced major enhancements to its AI-native Data Security Cloud platform, led by ARIA, the embedded Adaptive Risk Intelligence Assistant that uses natural language to create enforcement policies and accelerate incident response across AI-driven workflows. The company also updated its Global Partner Program, aligning incentives and enablement around Data Security Cloud to help partners deploy and scale modern data sec AI Cloud 15 https://www.rcrwireless.com/20260304/ai/infovista-mwc-2026 2026-03-04 AI is driving innovation in Infovista’s VistAI agentic AI framework and VistaOne AI-enabled platform for network and CX intelligence Infovista CEO Rick Hamilton sat down with RCRTech principal analyst Sean Kinney to reflect on the company’s 30-year evolution and the constants and shifts that are redefining it. With AI enabling a confluence of customer and […] AI CX 15 https://www.thefastmode.com/solution-vendors-m-a/47468-accenture-acquires-ookla-to-deliver-ai-powered-network-intelligence 2026-03-04 Accenture announced that it has entered into an agreement to acquire Ookla, a global leader in network intelligence, competitive benchmarking and customer experience analytics. By integrating Ookla’s data products, including… AI CX 15 https://www.fierce-network.com/cloud/mwc-2026-amdocs-says-genai-success-telco-wont-come-magic 2026-03-04 Amdoc's Ilan Sade says operators are shifting from experimentation to pragmatic GenAI deployments that layer AI agents on top of existing OSS/BSS systems. AI OSS 15 https://api.follow.it/track-rss-story-click/v3/ye_ZFWQMm1h2e6LiLCorKe6NLuv7Kb5m 2026-03-03 London, March 2nd 2026 – Colt Technology Services (Colt), the global digital infrastructure company, today announced a successful proof of concept for an agentic AI engine it has developed together with Microsoft, to accelerate, simplify and clarify complex deal pricing for customers and enhance the Colt customer experience. As Colt’s customers grow, scale and expand their global presence, pricing […] AI CX 15 http://www.businesswire.com/news/home/20260303163715/en/Ada-Doubles-YoY-Growth-as-Demand-for-Agentic-Customer-Service-Surges/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-03 TORONTO--(BUSINESS WIRE)--Ada, the trusted AI-native customer experience company and creator of the Agentic Customer Experience (ACX) Operating Model, today announced more than 100% year-over-year revenue growth, marking a breakout year as enterprises transition from AI experimentation to full implementation. The company achieved 108% agentic AI ARR growth and 146% Net Revenue Retention, demonstrating strength in both new enterprise acquisition and customer expansion. Ada also reported exponent AI BSS CX 25 https://api.follow.it/track-rss-story-click/v3/ye_ZFWQMm1g2TYfOPZmvAFMvT6Ep_rWg 2026-03-03 BARCELONA; March. 3, 2026 – Accenture (NYSE: ACN) has entered into an agreement to acquire Ookla, a global leader in network intelligence, competitive benchmarking and customer experience analytics. By integrating Ookla’s data products, including Speedtest®, Downdetector®, Ekahau®, and RootMetrics®, Accenture will help Communications Service Providers (CSPs), hyperscalers, and enterprises optimize the mission-critical Wi-Fi and 5G networks […] AI CX 15 http://www.businesswire.com/news/home/20260303945269/en/Krisp-Launches-Listener-Side-Accent-Conversion-for-Meetings-CX-and-Voice-AI-Agents/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-03 BERKELEY, Calif.--(BUSINESS WIRE)--Krisp today introduced Listener-side Accent Conversion, a real-time, voice AI technology designed to improve how accented English is understood in live conversations. The system operates on-device in real time and is built to support human collaboration, customer experience operations, and voice AI agents. For years, voice technology has focused on improving how conversations sound or how they are recorded. Noise cancellation reduces background interference. T AI CX 25 http://www.businesswire.com/news/home/20260303878419/en/Similarweb-Report-Benchmarks-AI-Brand-Visibility-Winners-and-Overachievers/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-03 TEL AVIV, Israel--(BUSINESS WIRE)--As consumers increasingly turn to ChatGPT and other generative AI tools for answers to their questions, every business needs to understand the findings of the new Generative AI Brand Visibility Index report from Similarweb (NYSE: SMWB). The report reveals which brands are cited most frequently in GenAI answers, which are showing the greatest momentum, and which are overachieving – as in, demonstrating greater visibility in AI answers than in conventional searc AI 15 http://www.businesswire.com/news/home/20260302646891/en/AirHop-Delivers-its-AI-Powered-Auptim%C2%AE-rApp-Portfolio-to-Nokia-MantaRay-SMO-Marketplace-%E2%80%8B%E2%80%8B/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-03-02 SAN DIEGO--(BUSINESS WIRE)-- #5G--AirHop Communications, the industry leader in AI-powered Radio Access Network (RAN) automation, today announced a pivotal collaboration with Nokia to integrate its Auptim portfolio of RAN automation and optimization solutions with the Nokia SMO Service Management and Orchestration (SMO) platform. This partnership marks a significant milestone in the evolution of AI-RAN, combining AirHop’s specialized AirHopAITM algorithms with Nokia’s industry-leading autonomous netw AI OSS 15 http://www.businesswire.com/news/home/20260302330606/en/ECI-Software-Solutions-Accelerates-Embedded-Payments-and-AI-Driven-Accounts-Receivable-Strategy-with-Acquisition-of-Drypowder/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-03-02 FORT WORTH, Texas--(BUSINESS WIRE)--ECI Software Solutions, Inc. (“ECI”), a leader in AI-powered, cloud-based business management software and services, has acquired Drypowder, a financial technology company focused on modernizing accounts receivable, billing, and digital payments for the building materials and construction industries. This acquisition accelerates ECI’s vision of delivering intelligent, embedded financial workflows across its industry-specific ERP platforms, helping customers i AI BSS 15 https://api.follow.it/track-rss-story-click/v3/ye_ZFWQMm1gOurHwrgFuHYXPHda3dwWx 2026-03-01 Nokia expands its industry-leading AirScale portfolio with Doksuri Radios, delivering advancements in energy efficiency, capacity, and deployment simplicity. Doksuri RRHs enable telecommunications providers to build sustainable and AI-ready 5G networks. Nokia launches new Marketplace for Service Management and Orchestration (SMO) Nokia’s advanced connectivity is critical to the AI era, with increased demands on network infrastructure […] AI OSS 15 https://www.thefastmode.com/technology-solutions/47346-plume-launches-agentic-ai-platform-to-boost-isp-customer-journey 2026-02-27 Plume Design announced a major evolution of its platform, delivering the only open, vendor-agnostic carrier-grade Agentic AI orchestration platform for ISP operations. Open by design, the enhanced Plume platform will… AI CX 15 http://www.businesswire.com/news/home/20260226642730/en/Weave-Earns-a-Top-Spot-on-G2%E2%80%99s-2026-Best-Software-Awards-for-Best-Healthcare-Software/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-02-26 LEHI, Utah--(BUSINESS WIRE)-- #GetWeave--Weave (NYSE: WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today announced it has been named to G2’s 2026 Best Software Awards, placing #2 on the Best Healthcare Software Products list. As the world’s largest and most trusted software marketplace, G2 reaches over 100 million buyers annually. Its annual Best Software Awards rank the world’s best software companies and products based on CX Cloud 15 https://www.prweb.com/releases/a-world-first-aira-powers-live-ai-enabled-zero-touch-site-provisioning-for-robi-axiata-introducing-closed-loop-l4-autonomous-networks-302698048.html 2026-02-26 Aira Naavik™ executes intent-to-outcome site bring-up in live maintenance windows with no service disruption - validating, correcting, activating, and proving traffic in a single closed-loop workflow. SARATOGA, Calif., Feb. 26, 2026 /PRNewswire-PRWeb/ -- Today, Aira Technologies announced... AI OSS 15 http://www.businesswire.com/news/home/20260224996636/en/Black-Hat-Asia-2026-to-Unveil-Groundbreaking-Research-on-AI-Threats-and-Supply-Chain-Vulnerabilities/?feedref=JjAwJuNHiystnCoBq_hl-cgirDCILqEKr_G6FnCB4juIlGA7NBCjGPFNaaihzP-l7dI9_69nqXXndEkzoNy31peBvhKXN8xoKDPrCnMXhC58cMd5Jhr97vTYoLZQbGkS8kO5_1Q98wBQ99OUsd6C6Q== 2026-02-25 SINGAPORE--(BUSINESS WIRE)--Black Hat, the cybersecurity industry’s most established and in-depth security event series, today announced the content preview for Black Hat Asia 2026, the premier cybersecurity event in the Asia-Pacific region. Taking place from April 21 to April 24 at Marina Bay Sands Expo & Convention Centre in Singapore, the event will spotlight the latest advancements in cybersecurity, including the growing threats posed by artificial intelligence (AI) and supply chain vul AI 15 https://www.thefastmode.com/technology-solutions/47269-radcom-intros-neura-ai-suite-to-automate-service-assurance-network-optimization-customer-care 2026-02-25 RADCOM announced the launch of RADCOM Neura, an artificial intelligence (AI) agent suite designed for integration into agentic AI ecosystems, created to transform service assurance from reactive monitoring into a… AI BSS 20 https://www.thefastmode.com/technology-solutions/47284-telus-digital-showcases-ai-driven-cx-network-optimization-solutions-for-operators-at-mwc 2026-02-25 TELUS Digital will showcase production-ready artificial intelligence (AI) driven customer experience (CX) and network optimization solutions for telecommunications providers at Mobile World Congress (MWC) 2026 in Barcelona, Spain. The company… AI CX 30 https://www.thefastmode.com/videos/47305-recap-video-the-fast-mode-livex-kuala-lumpur-2026 2026-02-25 The Fast Mode LiveX Kuala Lumpur 2026 successfully took place on the 6th of February 2026 at the Hilton Kuala Lumpur. Themed ‘GenAI Unleashed: Driving Networks, CX and Innovation for AI-First… AI CX 15 http://www.businesswire.com/news/home/20260225021844/en/Treble-Report-Nearly-Half-of-Enterprise-Buyers-Now-Start-Vendor-Research-with-AI-Ahead-of-Google-Search/?feedref=JjAwJuNHiystnCoBq_hl-aFMrtlk0LsiCmNDBdfMfLOqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5VHViMfoawuMVqJUdxAW_w 2026-02-25 AUSTIN, Texas & SAN FRANCISCO--(BUSINESS WIRE)-- #AI--Treble, the preeminent earned media B2B technology public relations agency, today released its Press-to-Pipeline Activation in the Age of AI report, revealing that AI assistants have overtaken Google Search as the No. 1 research tool for enterprise technology buyers. The report found that 47% of buyers now start vendor research with AI tools like ChatGPT and Google Gemini, ahead of Google Search (43%), vendor websites (42%) and trade publications AI OSS 20