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Alaska Communications Appoints Courtland Madock to Drive Next Phase of Growth and Customer Experience

  • POLICY-CHARGING
  • Date : 2026-07-01
  • Categories : Software
  • Tags : CX;

Alaska Communications announced that its Board of Directors has appointed Courtland Madock as President and CEO, effective September 1, 2026. Madock succeeds Paul Fenaroli who is stepping down as President…

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Shentel Deploys GOCare OutageIQ for Automated SMS Alerts and Customer Service Improvements

  • POLICY-CHARGING
  • Date : 2026-07-01
  • Categories : Software
  • Tags : BSS;CX;

GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), announced that Shenandoah Telecommunications Company has selected GOCare OutageIQ to deploy a comprehensive communications solution…

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NETGEAR Launches Insight 10.0 with AI-Powered Network Management for SMEs and MSPs

  • POLICY-CHARGING
  • Date : 2026-07-01
  • Categories : Software
  • Tags : AI;NMS;

NETGEAR® announced NETGEAR Insight 10.0, the next generation of its cloud network management platform and a major step toward AI-powered network operations for small and medium-sized enterprises (SMEs) and managed…

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CoreWeave launches ARIA to boost AI-enabled research

  • FIERCENETWORKS
  • Date : 2026-06-30
  • Categories : Software
  • Tags : AI;

ARIA is an AI research agent that reads experiment data, uncovers hidden insights, and drives continuous model and agent improvement.

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Elea Launches AI Data Center With Renewable Energy Infrastructure in Amazon Region

  • POLICY-CHARGING
  • Date : 2026-06-30
  • Categories : Software
  • Tags : AI;

Elea Data Centers, in partnership with AXIA Energia, will launch the first Artificial Intelligence (AI) neutral data center in the Amazon region (BEL1), located in Belém, Pará state. With operations…

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SK Group Unveils Ambitious 15GW AI Data Center Roadmap for South Korea

  • POLICY-CHARGING
  • Date : 2026-06-29
  • Categories : Software
  • Tags : AI;

SK Group has unveiled plans to build artificial intelligence (AI) data centers with a combined capacity of 15 gigawatts (GW) by 2035, marking one of the world's most ambitious AI…

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Latest Articles
  • Shentel Deploys GOCare OutageIQ for Automated SMS Alerts and Customer Service Improvements
    2026-07-01
  • Elea Launches AI Data Center With Renewable Energy Infrastructure in Amazon Region
    2026-06-30
  • Tech Mahindra: AI agents are ideal for the 2 main customer service requests
    2026-06-25
  • Amdocs makes telecom AI customer service cool
    2026-06-24
  • TELUS Digital and ElevenLabs Scale Voice AI Customer Experience Solutions
    2026-06-23
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