Motive, a global leader in entitlement and connected device & service management, joined operators and industry leaders at M360 LATAM in Mexico City, showcasing live deployments across the region's most…
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Getting the customer experience (CX) strategy right remains a significant challenge for operators, as every campaign carries measurable revenue expectations alongside operational and commercial risks. In conventional operating models, many…
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Telefónica Germany continues its partnership with Hansen Technologies to deploy Hasen’s cloud-, AI- and API-powered BSS solutions on their hardware.
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American Airlines announced a sweeping modernization of its narrowbody inflight customer experience with the installation of Starlink, the fastest Wi-Fi in the sky, on more than 500 narrowbody aircraft beginning…
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At ATxSG, Tara Neal spoke with Dave Rizzo, President & CEO of TP Asia Pacific about the technologies driving the next phase of enterprise AI deployment. Dave highlighted the importance of agentic…
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Prepare for bot-on-bot warfare across the automated wastelands of customer service.
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