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Spearfish Launches First Contextual Intelligence Platform for Contact Centers to Transform Customer Service From Cost Center to Competitive Weapon

  • BUSINESSWIRE2
  • Date : 2026-03-10
  • Categories : Software
  • Tags : AI;BSS;

COLUMBUS, Ohio--(BUSINESS WIRE)-- #AI--Spearfish, the pioneering AI-first contact center contextual intelligence platform, officially launched today to address the $87 billion contact center market. Founded by veteran entrepreneurs Ray Bohac and Matt

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Zig.ai Launches Agentic AI Platform That Learns, Compounds, and Optimizes Sales Execution

  • BUSINESSWIRE2
  • Date : 2026-03-10
  • Categories : Software
  • Tags : AI;BSS;

SAN FRANCISCO--(BUSINESS WIRE)-- #AI--Zig.ai launched an AI sales platform that embeds agents into revenue workflows and replaces per-seat SaaS pricing with outcome-based billing.

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Verifone and Thales Unlock Seamless Global Connectivity for Payment Terminals

  • BUSINESSWIRE
  • Date : 2026-03-10
  • Categories : Software
  • Tags : OSS;

MEUDON, France--(BUSINESS WIRE)-- #IoT--At the core of this partnership is Thales’s leadership in eSIM management for large-scale connected devices, enabling remote connectivity provisioning and management, in line with the latest GSMA SGP.32 IoT spec

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TransUnion® Branded Call Display: Transforming the Customer Experience, One Call at a Time

  • POLICY-CHARGING
  • Date : 2026-03-10
  • Categories : Software
  • Tags : CX;

Last December, The Fast Mode Awards celebrated the winners of its 2025 global edition, recognising technology players and industry leaders driving actionable change and impact across the telecom industry. Amongst…

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KnowBe4 Expands AI Suite with the Launch of a New Agent to Measure Human Risk

  • BUSINESSWIRE2
  • Date : 2026-03-10
  • Categories : Software
  • Tags : AI;

TAMPA BAY, Fla.--(BUSINESS WIRE)--KnowBe4, the world-renowned platform that comprehensively addresses human and agentic AI risk management, today announced the launch of its Custom SAPA (Security Awareness Proficiency Assessment) AI Agent. This intell

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NiCE Launches Agentic AI Innovation that Turns Enterprise Interaction Data into Ready-to-Deploy AI Agents

  • BUSINESSWIRE
  • Date : 2026-03-10
  • Categories : Software
  • Tags : AI;CX;

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced the launch of an agentic AI innovation that transforms enterprise interaction data into ready-to-deploy, performance-driven AI agents at scale. The solution was unveiled at Enterprise

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Latest Articles
  • Spearfish Launches First Contextual Intelligence Platform for Contact Centers to Transform Customer Service From Cost Center to Competitive Weapon
    2026-03-10
  • Zig.ai Launches Agentic AI Platform That Learns, Compounds, and Optimizes Sales Execution
    2026-03-10
  • NiCE Launches Agentic AI Innovation that Turns Enterprise Interaction Data into Ready-to-Deploy AI Agents
    2026-03-10
  • CallMiner Delivers Breakthrough AI Advancements to Accelerate CX Automation
    2026-03-09
  • Infovista Launches AI-Powered Platform Unifying Network and Customer Experience Intelligence
    2026-03-09
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