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Telefónica on making Open Gateway APIs agent-ready

  • RCRWIRELESS
  • Date : 2026-02-19
  • Categories : Software
  • Tags : AI;

Telefónica is working with Nokia to test how AI agents can support the use of network APIs In sum – what to know: Open Gateway limits – Harmand said today’s API-centric model works for atomic capabilities, but becomes structurally inefficient for comp

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Telcos use AI for network automation more than customer service: NVIDIA report

  • TELECOMPETITOR
  • Date : 2026-02-19
  • Categories : Software
  • Tags : AI;BSS;

Telcos use AI for network automation more than customer service: NVIDIA report Network automation has become the top use case for artificial intelligence (AI) among telecommunications companies, according to a new report from NVIDIA. The report also

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Why telcos shouldn’t fear an AI apocalypse — yet

  • FIERCENETWORKS
  • Date : 2026-02-18
  • Categories : Software
  • Tags : AI;OSS;

AI doomer hype is surging, but telcos shouldn’t expect catastrophic change to OSS/BSS modernization.

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8x8 Smart Assist Helps Contact Centers Resolve Faster, Deliver More Consistent CX, and Increase Agent Satisfaction

  • BUSINESSWIRE
  • Date : 2026-02-19
  • Categories : Software
  • Tags : AI;CX;

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT) launches 8x8 Smart Assist, an AI-powered solution delivering real-time guidance, dynamic workflows and intelligent automation

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Utility Customer Experience Increasingly Hinges on Website and Mobile App Engagement, JD Power Finds

  • BUSINESSWIRE2
  • Date : 2026-02-19
  • Categories : Software
  • Tags : CX;

TROY, Mich.--(BUSINESS WIRE)--JD Power: Utility Customer Experience Increasingly Hinges on Website and Mobile App Engagement

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Weave Announces Strategic CareCredit Integration Partnership with Patient Financing Leader Synchrony®

  • BUSINESSWIRE
  • Date : 2026-02-19
  • Categories : Software
  • Tags : CX;Cloud;

LEHI, Utah--(BUSINESS WIRE)-- #GetWeave--Weave (NYSE: WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today announced a partnership with Synchrony (NYSE: SYF), a leading

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Latest Articles
  • Telcos use AI for network automation more than customer service: NVIDIA report
    2026-02-19
  • Why telcos shouldn’t fear an AI apocalypse — yet
    2026-02-18
  • 8x8 Smart Assist Helps Contact Centers Resolve Faster, Deliver More Consistent CX, and Increase Agent Satisfaction
    2026-02-19
  • Weave Announces Strategic CareCredit Integration Partnership with Patient Financing Leader Synchrony®
    2026-02-19
  • Microsoft and CrowdStrike Announce the Falcon Platform Now Available on Microsoft Marketplace
    2026-02-18
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