T-Mobile claims Level 4.5 autonomy with new AI-powered Dynamic CX
T-Mobile is using a new AI-powered network optimization capability called Dynamic CX that helps the network adapt automatically in near real time as demand shifts.
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Salesforce acquires AI customer service co Fin for $3.6B
Fin’s core offering, its AI Agent, resolves complex customer queries end-to-end, across every channel, including live chat, email, WhatsApp, SMS, phone and Slack.
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Telkom Indonesia Launches AIcosystem to Accelerate AI Adoption Across Industries
The rapid adoption of digital and Artificial Intelligence (AI) technology in Indonesia is driving the need for robust, integrated, and adaptive AI solutions aligned with technological developments and industry needs.…
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Spectrum Selects AOI QuantumLink for Remote Management of Next-Gen Broadband Amplifier Infrastructure
Applied Optoelectronics, a leading provider of advanced optical and HFC networking products powering AI, today announced it is providing Spectrum with its QuantumLink™ remote management software to serve as the…
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Aria Allegro ACE Enables Real-Time Monetization & Usage Control Across AI, IoT & Cloud Services
Aria Systems, the leader in AI-powered billing automation, today announced the launch of Aria Allegro™ ACE (Adaptive Charging Engine), a new class of real-time charging and session management engine that…
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SpaceX just went public, but days before, Starlink added a monthly hardware fee
Starlink has begun charging new residential customers a $10-per-month hardware rental fee, as opposed to making them purchase the gear up front.
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