Opinion: Bot wars are coming!
Prepare for bot-on-bot warfare across the automated wastelands of customer service.
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One NZ AI Trust Report Finds Rising Skepticism Over AI Use in New Zealand
A new national report from One NZ has found New Zealanders are increasingly questioning how businesses and organisations use artificial intelligence (AI), with trust emerging as the defining issue for…
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Broadband Forum Intros AI Framework for Self-Optimizing, Autonomous Broadband Network Operations
The Broadband Forum has published a new vision for artificial intelligence in next-generation connectivity, outlining how AI-driven automation could reshape broadband networks, service delivery, and customer experience. Set out in…
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InCoax Introduces Fiber Extension to Simplify In-Home Fiber Activation for Operators
InCoax Networks announced the launch of InCoax Fiber Extension, a new solution category developed to help fiber operators reduce installation complexity and accelerate customer activation in single-family homes and selected…
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Azercell Advances Digital Ecosystem Strategy in 2025 with AI, Automation & New Customer Services
Azercell Telecom continued its digital transformation push in 2025, focusing on enhancing customer experience, expanding enterprise partnerships, and deploying next-generation technologies across its operations. The telecom operator strengthened its p
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T-Mobile Launches Network-Integrated AI Live Translation, Marking Shift Toward 'Intelligent Connectivity'
T-Mobile US has introduced a major upgrade to its wireless infrastructure with the launch of a beta “Live Translation” service, positioning artificial intelligence as a core layer of its network…
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